1. Eligibility for Returns
We accept returns only if the product is damaged or defective upon delivery. To be eligible for a return, the item must:
- Be in its original condition with all packaging and accessories included.
- Have no signs of use or tampering.
- Be reported within 1-3 days of receiving the product.
2. Return Process
- To initiate a return, contact us at [email protected] within 1-3 days of delivery.
- Provide clear images of the damaged or defective item along with your order details.
- Our team will review the request and provide further instructions.
3. Refund Policy
- Refunds are processed only if the return request is approved.
- Once the returned item is received and inspected, we will notify you of the status.
- Approved refunds will be issued via cash during the return pickup or as per the agreed resolution.
4. Non-Returnable Items
- Products that show signs of misuse, intentional damage, or alteration are not eligible for return.
- Any item reported beyond the 1-3 day return window will not be accepted.
5. Changes to Policy
We reserve the right to update or modify this policy at any time. Please check this page for any changes before making a purchase.
For any further questions, reach out to us at [email protected].